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Buyers Readiness Stage As A Strategy Used In Behavioral Segmentation

By Alyce Powell


Behavioral segmentation is a process of grouping customers according to the way they respond to a product that is in the market. This method of division is now popular because of improved technology. Today many firms have software that helps in gathering information about customer response to a product with ease and within a short period of time.

There are different stages under this model with the first stage being product awareness. Companies need to create awareness about a new product that is being launched among customers. Raising awareness does not apply to new products only. This stage also applies to well-known goods or companies that need to enter new market segments.

This type of division involves understanding clients by producers and manufacturers. Marketing should be done in a way that certain customers are targeted. The company should put themselves in the place of customers in order for marketing to be effective.

Having knowledge about a product, its function when it is used and strength does not mean that the customers will like the product. Some customers may be undecided or even dislike the product. After this stage of product knowledge customers need to be convinced to like the goods. A positive attitude ought to be created among clients through promotion.

The information collected about homogeneous groups of customers is used at a future date when the company wants to launch a new product within the market. By predicting customer response to the new product basing on their behavior towards other products, producers are able to know what inputs should be included. It also helps in determining the technology that should be used in the production of the new product.

Another type of strategy that is used in behavioral separation is purchasing according to occasion or times when customers use certain products. This can be in terms of weeks, months or seasons like Christmas. For example jackets and rain coats are on high demand during the cold season. This type of strategy is vital for marketing purposes as the manufacturer is aware of the time when certain products are highly on demand or when they are not.

Through this style companies can come up with different marketing strategies that will enable them attract more customers. By grouping customers according to their response to products, the company will be able to find out whether customers are devoted to their brand. With this information strategies are created and put into place especially during promotion to enable the firms attract, convict or persuade customers to purchase goods or services.

Individuals are grouped according to the rate at which they use particular goods. This can be demonstrated through looking at whether the usage is it at a heavy, moderate or low rate. The final strategy in behavioral segmentation is the willingness of buyers to purchase a product. This model is important if a new product is being introduced in the market as it enables the company to know which strategies can be employed when marketing is being done. It is important for goods that target towards customer wants and demand. It involves different stages like product awareness, knowledge, liking, conviction and purchase.




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